English

For urgent medical problems only

It is an emergency if you suddenly develop symptoms that cannot wait until your GP is available on the next working day. Your symptoms may have started suddenly or may be getting worse very quickly. In these situations, you need urgent medical care.

For example:

• Your child has a high fever, is no longer passing urine, or is difficult to wake up or does not respond normally.
• You have a chronic illness and your symptoms suddenly become much worse.
• You are so short of breath that you cannot walk or speak.

In general, an emergency is a situation where symptoms have started suddenly, are getting worse quickly, or where the pain or shortness of breath is unbearable.

If you have symptoms that have been present for a longer time, please make an appointment with your own GP during regular office hours.

How to reach Huisartsenposten Oost-Brabant?

Call 088 876 5050/088 876 5151 (at local rates) and keep the following patient’s details within reach:

• Name, address and date of birth;
• EHIC (European Health Insurance Card) or insurance details;
• Name of your own doctor;
• Names of medicines (if relevant);
• Passport or identity card;
• Urgency;
• When you call Huisartsenposten Oost-Brabant, you will first hear a selection to determine the urgency of your phone call. You will be asked to dial 1 in case of a life-threatening situation and dial 2 in case of non life-threatening situation. If you dial 1 you will be given priority.

Procedure
The doctor’s assistant is the initial contact person at Huisartsenposten Oost-Brabant. She is especially trained to determine what kind of medical assistance is needed.

In most cases she will be able to provide you with advice over the telephone. If necessary she will consult one of the doctors, who is always present at the practice, or she will connect you directly to him. The advice provided by the doctor’s assistant will always be checked afterwards by the doctors on duty.

When advice by telephone will not suffice, she will make an appointment for you at Huisartsenposten Oost-Brabant, or she will plan a doctor’s visit to your adress in case you’re not able to come to the practice for medical reasons.

Locations and opening hours
Huisartsenposten Oost-Brabant provides out-of-hours primary care for urgent medical problems only and is only open outside regular office hours. We have five locations: Eindhoven, Geldrop, Helmond, ‘s-Hertogenbosch, and Uden. Our opening hours are from 5:00 p.m. to 8:00 a.m. on weekdays (Monday to Friday). On Saturdays, Sundays, and official public holidays, we are open 24 hours a day.

Costs
Cost for consulting Huisartsenposten Oost-Brabant will be covered directly by your health care insurer.

People who live abroad (even if you have insurance) are obliged to pay a fee (except when you’re in possession of an EHIC). When you return home you can collect payment from the insurance company with the receipt.